beautypg.com
Contents 5
HP Instant Support Enterprise Edition................................................................................................ 84
Keeping the system current ....................................................................................................................... 85
Drivers ......................................................................................................................................... 85
ProLiant Support Packs ................................................................................................................... 85
Operating system version support .................................................................................................... 85
System Online ROM Flash Component Utility .................................................................................... 85
Change control and proactive notification ........................................................................................ 86
Natural language search assistant ................................................................................................... 86
Care Pack .................................................................................................................................... 86
Troubleshooting .......................................................................................................................... 87
Troubleshooting resources ........................................................................................................................ 87
Pre-diagnostic steps ................................................................................................................................. 87
Important safety information............................................................................................................ 87
Symptom information ..................................................................................................................... 89
Prepare the server for diagnosis ...................................................................................................... 90
Loose connections ................................................................................................................................... 90
Service notifications................................................................................................................................. 90
Troubleshooting flowcharts ....................................................................................................................... 91
Start diagnosis flowchart ................................................................................................................ 91
General diagnosis flowchart ........................................................................................................... 92
Server power-on problems flowchart ................................................................................................ 94
POST problems flowchart ............................................................................................................... 97
OS boot problems flowchart ........................................................................................................... 98
Server fault indications flowchart ................................................................................................... 100
POST error messages and beep codes ..................................................................................................... 102
Electrostatic discharge............................................................................................................... 103
Preventing electrostatic discharge ............................................................................................................ 103
Grounding methods to prevent electrostatic discharge................................................................................ 103
Regulatory compliance notices ................................................................................................... 104
Regulatory compliance identification numbers ........................................................................................... 104
Federal Communications Commission notice............................................................................................. 104
FCC rating label.......................................................................................................................... 104
Class A equipment....................................................................................................................... 105
Class B equipment ....................................................................................................................... 105
Declaration of conformity for products marked with the FCC logo, United States only..................................... 105
Modifications........................................................................................................................................ 106
Cables................................................................................................................................................. 106
Canadian notice (Avis Canadien)............................................................................................................ 106
European Union regulatory notice ........................................................................................................... 106
Disposal of waste equipment by users in private households in the European Union ....................................... 107
Japanese notice .................................................................................................................................... 107
BSMI notice .......................................................................................................................................... 107
Korean notice ....................................................................................................................................... 108
Laser compliance .................................................................................................................................. 108
Battery replacement notice...................................................................................................................... 108
Taiwan battery recycling notice............................................................................................................... 109
Power cord statement for Japan............................................................................................................... 109
Specifications ........................................................................................................................... 110
Server specifications .............................................................................................................................. 110
Environmental specifications ................................................................................................................... 110
