HP Pavilion t350.uk Desktop PC User Manual

Page 93

troubleshooting

keyboard and mouse (continued)

Symptom Problem

Solution

The optical sensor uses the
pattern of the surface to track the
position of the cursor. Reflective
surfaces, grooved surfaces, glass
or other see-through surfaces
inhibit the ability of the sensor to
track the cursor.

Place the mouse on a mousepad or white sheet of paper.

Optical mouse does not
track cursor well.

Mouse sensor is dirty.

Wipe the light sensor lens on the bottom of the mouse with
a lint-free cloth (not paper).

Mouse cursor moves
too fast.

The wireless mouse moves the
cursor more quickly than a
standard mouse.

Adjust the mouse speed. See page 20.

memory

Symptom Problem

Solution

Insufficient memory
message is displayed.

All memory in the PC is
being used by open programs,
and memory is needed for a
desired task.

Close all open programs, and then try desired task again.
Or
Restart your PC:

Click the Start button.

Click Turn Off Computer.

Select Restart.

multi-storage bay

Symptom Problem

Solution

Cannot remove the
cables for an external
device from the multi-
storage bay cable
tunnel (select models
only).

Cables are caught in the cable
tunnel.

Remove the rear top cover:

Open the bay cover. Hold the cover on each side near
the hinges, and then lift the cover and slide it toward the
back of the chassis. Gently lift it off.

Press tab (A) inside the bay and slide the top rear cover
toward the back of the chassis, then lift off the cover.