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HP StorageWorks XP Remote Web Console Software User Manual

Page 73

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Problem

Cause and solution

Cannot create Snapshot XP pairs.

Causes:

There are not enough differential tables to create pairs.

Conditions to create the pair are not fulfilled.

Volumes specified to create the pair are in SMPL(PD) status

because the pair is being deleted.

Solutions:

Secure enough differential tables to create the Snapshot XP

pairs. See

Calculating the number of Snapshot XP pairs you

can create

.

Fulfill conditions to create the pair and try the pair creation

again. See

Creating Snapshot XP pairs

.

On the Business Copy XP main pane, verify that the volume's

status changes to SMPL, and try creating the pair again.

Execute RAID Manager XP's inqraid command, verify that

Snapshot XP is not using the volume, and then try the pair

creation again.

Snapshot XP pairs are not displayed

in the volume list.

Causes:

Snapshot XP pairs are not created.

Displaying Snapshot XP pairs is prohibited by the filtering

function.

Solutions:

Create Snapshot XP pairs. See

Creating Snapshot XP pairs

.

Change the settings in the Display Filter pane. See

Specifying

conditions for volumes displayed in the volume list

.

An error occurred while restoring the

pair.

Causes:

A volume is blocked because a failure occurred in the hard

disk drive.

Solutions:

Delete the blocked Snapshot XP pair, and contact your

HP account support representative. For more information about

restoring and deleting pairs, see

Restoring Snapshot XP pairs

.

HP StorageWorks Snapshot XP user guide

73