Troubleshooting for snapshot xp – HP StorageWorks XP Remote Web Console Software User Manual
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Table 23 Troubleshooting for Snapshot XP
Problem
Cause and solution
Cannot install Snapshot XP.
Causes:
•
Shared memory for the V-VOL management area is not
installed.
•
Shared memory is not set for the V-VOL management area.
•
Shared memory for the differential tables is not installed.
Solutions:
•
Contact your HP account support representative and check if
the shared memory for the V-VOL management area and the
differential tables is installed.
•
Contact your HP account support representative and check if the
shared memory for the V-VOL management area is set correctly.
Pool information is not displayed.
Causes:
•
Pool is blocked.
Solutions:
•
Implement the measures in
.
A pool is blocked.
Causes:
•
Pool-VOLs are blocked.
Solutions:
•
Implement the measures in
. In
addition, after the problem is solved, you must complete the
SIMs. If you do not, new SIMs cannot occur, even if a pool
is blocked again. For more information, see
Pool usage rate exceeds the threshold.
Causes:
•
Too much snapshot data is stored in the pool.
•
Pool capacity is too small.
•
Pool threshold is too small.
Solutions:
•
Delete snapshot data that is less important or delete old
snapshot data to decrease the pool usage rate. See
•
Add some pool volumes to increase the pool capacity. See
.
•
Set the pool threshold to a larger value. See
.
In addition, after the problem is solved, you must complete the
SIMs. If you do not, new SIMs cannot occur, even if the usage
rate exceeds the threshold again. For more information, see
NOTE:
You need unused volumes to add pool volumes. If there
are no unused volumes, create new volumes or contact
your HP account support representative to add hard disks.
Therefore, it might take time to solve the problem.
Cannot add pool-VOLs.
Causes:
•
1,024 pool-VOLS are already set in the pool.
•
Available pool management block in the V-VOL management
area (which is in shared memory) is insufficient.
Solutions:
•
Add pool-VOLs to another pool. See
•
Initialize the V-VOL management area. See
.
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Troubleshooting