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HP Netserver L Server series User Manual

Page 63

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Chapter 5

Error Message Reference

59

Code

Description

Recommended Action

processor X.

2. Make sure the system board is seated.

3. Check the seating of the voltage regulator module (VRM) if present.

4. Be sure the processor board (if any) is seated.

5. Make sure the CPU chip is seated. (Take ESD precautions.)

6. Make sure the memory elements (DIMMs) are properly seated.

7. Check system fans. If overheating occurs, chip may shut down.

8. If the system ran with temperature high, let it cool for 30 minutes, then restart.

9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

1002h

Multi Processor
Failure. IPI physical
mode test failed on
processor X.

1. Reduce the system to its minimum configuration per the technical reference
label or card.

2. Make sure the system board is seated.

3. Check the seating of the voltage regulator module (VRM) if present.

4. Be sure the processor board (if any) is seated.

5. Make sure the CPU chip is seated. (Take ESD precautions.)

6. Make sure the memory elements (DIMMs) are properly seated.

7. Check system fans. If overheating occurs, chip may shut down.

8. If the system ran with temperature high, let it cool for 30 minutes, then restart.

9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

1008h

Multi Processor
Failure. MPI
arbitration test
failed.

1. Reduce the system to its minimum configuration per the technical reference
label or card.

2. Make sure the system board is seated.

3. Check the seating of the voltage regulator module (VRM) if present.

4. Be sure the processor board (if any) is seated.

5. Make sure the CPU chip is seated. (Take ESD precautions.)

6. Make sure the memory elements (DIMMs) are properly seated.

7. Check system fans. If overheating occurs, chip may shut down.

8. If the system ran with temperature high, let it cool for 30 minutes, then restart.

9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

1009h

Multi Processor
Failure. Cache
coherency test
failed.

1. Reduce the system to its minimum configuration per the technical reference
label or card.

2. Make sure the system board is seated.

3. Check the seating of the voltage regulator module (VRM) if present.

4. Be sure the processor board (if any) is seated.

5. Make sure the CPU chip is seated. (Take ESD precautions.)

6. Make sure the memory elements (DIMMs) are properly seated.

7. Check system fans. If overheating occurs, chip may shut down.

8. If the system ran with temperature high, let it cool for 30 minutes, then restart.

9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

100Ah

Multi Processor
Failure. Memory
consistency test

1. Reduce the system to its minimum configuration per the technical reference
label or card.