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HP Netserver L Server series User Manual

Page 58

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Chapter 5

Error Message Reference

54

Code

Description

Recommended Action

get the same error, call the HP Customer Care Center.

0524h

CD Selftest error.

1. Insert a CD in the CD-ROM drive, or replace the existing CD.

2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.

3. Inspect SCSI pins to ensure none are bent.

4. Check seating of board or SCSI card.

5. Check for proper termination, using technical reference card or label.

6. Check system fans

7. Check firmware version of drive and update if necessary.

8. Replace the drive

9. Change the card or board that has the drive’s controller.

0525h

CD Open error.

1. Insert a CD in the CD-ROM drive, or replace the existing CD.

2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.

3. Inspect SCSI pins to ensure none are bent.

4. Check seating of board or SCSI card.

5. Check for proper termination, using technical reference card or label.

6. Check system fans

7. Check firmware version of drive and update if necessary.

8. Replace the drive

9. Change the card or board that has the drive’s controller.

0526h

CD Close error.

1. Insert a CD in the CD-ROM drive, or replace the existing CD.

2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.

3. Inspect SCSI pins to ensure none are bent.

4. Check seating of board or SCSI card.

5. Check for proper termination, using technical reference card or label.

6. Check system fans

7. Check firmware version of drive and update if necessary.

8. Replace the drive

9. Change the card or board that has the drive’s controller.

0527h

CD Buffer error.

1. Insert a CD in the CD-ROM drive, or replace the existing CD.

2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.

3. Inspect SCSI pins to ensure none are bent.

4. Check seating of board or SCSI card.

5. Check for proper termination, using technical reference card or label.

6. Check system fans

7. Check firmware version of drive and update if necessary.

8. Replace the drive

9. Change the card or board that has the drive’s controller.

0528h

DiagTools Error

Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.

0550h

SCSI read timed out.

1. Check cables and connections: a) to SCSI components, b) to power source, c)