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Misc tests – HP Netserver L Server series User Manual

Page 59

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Chapter 5

Error Message Reference

55

Code

Description

Recommended Action

between cards and backplane.

2. Inspect SCSI pins to ensure none are bent.

3. Check seating of board or SCSI card.

4. Check for proper termination, using technical reference card or label.

5. Check system fans

6. Check firmware version of drive and update if necessary.

7. Replace the drive

8. Change the card or board that has the drive’s controller.

0560h

DiagTools Error

Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.

0580h

DOS Memory
Allocation Error.

The SCSI diagnostic does not have enough memory to run. This is generally
caused by having multiple types of SCSI controller in the system--for instance,
Adaptec, Symbios, and NetRAID. Each controller type requires a separate driver
to be loaded in memory.

Reduce the number of different types of SCSI controller active in the system--
either by disabling internal controllers via Setup, or by removing any plug-in
SCSI controllers, or by removing all NetRAID cards. Then rerun the test.

0590h

SCSI command not
supported by this
device.

The device you are testing does not support the SCSI commands required by this
diagnostic. If the device is an HP-supported device, report the error to an HP
Customer Care Center.

Misc Tests

The Misc Test Menu includes testing of the serial port with a series of tests designed to ensure complete
functionality is present. A similar specific set of tests is present for parallel ports.

Code

Description

Recommended Action

0601h

Serial Port Test
Failed

Possible system board failure.

0602h

Interrupt
identification
register test failed.

Possible system board failure.

0603h

DiagTools Error

Report error to HP Customer Care Center and get the latest version of DiagTools.

0604h

Line status register
test failed at port
XXXXh.

Possible system board failure.

0605h

Interrupt activation
test failed at port
XXXXh.

Possible system board failure.

0606h

DiagTools Error

Report error to HP Customer Care Center and get the latest version of DiagTools.

0607h

DiagTools Error

Report error to HP Customer Care Center and get the latest version of DiagTools.

0608h

FIFO register test
failed at port
XXXXh.

Possible system board failure.

0609h

FIFO trigger level
test failed at port
XXXXh.

Possible system board failure.

0610h

FIFO character
timeout indication

Possible system board failure.