HP Netserver L Server series - Manual (Page 62)

Chapter 5 Error Message Reference
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Code Description Recommended Action
0A08h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0A09h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0A10h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0A11h Data Integrity test
failed. 1. Insert a different data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A12h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0C01h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0C02h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0C03h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0C04h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0C05h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0C06h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0C07h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
Multiprocessor Test
This test works on Multiprocessor systems only. This test detects all the processors in the system and then
checks if all the processors are able to communicate among themselves. It also checks ability to access the
system memory and devices concurrently.
Code Description Recommended Action
1000h Multi Processor
Failure. Processors
don’t have unique
IDs. 1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1001h Multi Processor
Failure. Processor X
failed to interrupt 1. Reduce the system to its minimum configuration per the technical reference
label or card.