HP Netserver L Server series - Manual (Page 56)

Chapter 5 Error Message Reference
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Code Description Recommended Action
get the same error, call the HP Customer Care Center.
050Bh DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
050Ch DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
050Dh DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
050Eh DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
050Fh DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0510h No Tape in unit. 1. Use a cleaning cartridge to make sure heads are clean.
2. Replace the tape.
3. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
4. Inspect SCSI pins to ensure none are bent.
5. Check seating of board or SCSI card.
6. Check for proper termination, using technical reference card or label.
7. Check system fans
8. Check firmware version of drive and update if necessary.
9. Replace the drive
10. Change the card or board that has the drive’s controller.
0511h Positioning failed on
tape drive. 1. Use a cleaning cartridge to make sure heads are clean.
2. Replace the tape.
3. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
4. Inspect SCSI pins to ensure none are bent.
5. Check seating of board or SCSI card.
6. Check for proper termination, using technical reference card or label.
7. Check system fans
8. Check firmware version of drive and update if necessary.
9. Replace the drive
10. Change the card or board that has the drive’s controller.
0512h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0514h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0515h Tape Selftest error. 1. Use a cleaning cartridge to make sure heads are clean.
2. Replace the tape.
3. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
4. Inspect SCSI pins to ensure none are bent.
5. Check seating of board or SCSI card.