HP ProLiant DL585 Server - Manual (Page 168)

Troubleshooting
H-10 HP ProLiant DL585 Server User Guide
Table H-5: Is the internal health LED green? continued
Answer Possible reasons Possible solutions
No, it is red. A processor has failed.
Processor 1 is not installed.
A processor is an unsupported
type.
A processor does not have an
associated PPM installed.
A PPM has failed.
A DIMM has experienced a multibit
error.
DIMM pairs have mismatched
DIMMs.
DIMMs are missing.
DIMMs are an unsupported type.
A required fan has failed.
A thermal event has occurred.
Use internal component failure LEDs on
the Quickfind Diagnostic Display to
identify:
• Missing components
• Failed components
• Improperly installed components
• Thermal event
For corrective procedures, refer to the
maintenance and service guide on the
Documentation CD that ships with the
server.
Contact an authorized service provider for
replacement parts and service.
A component is not properly
seated.
Check the interlock LEDs on top of the
front access panel. Be sure that all
components are seated securely.
Interlock problem Ensure the SCSI backplane is properly
installed by reseating the SCSI backplane
board and hard drives.
Processor memory board
configuration error Inspect the diagnostic LED panel to
determine if one of the processor memory
boards has both its PPM and BRD LEDs
illuminated.
Ensure that processor and PPM are
properly installed on the processor
memory board.