HP ProLiant DL585 Server - Manual (Page 163)

Troubleshooting
HP ProLiant DL585 Server User Guide H-5
Diagnostic steps
If the server does not power up or powers up but does not complete POST, answer
the questions in Table H-1 to determine appropriate actions based on the symptoms
observed. The flow of questions reflects the usual flow of events during a power-on
sequence. A flow chart following this table illustrates the recommended diagnostic
steps and decision options.
According to the answers you give, you will be directed to an appropriate secondary
table in this section. The table outlines possible reasons for the problem, options
available to assist in diagnosis, possible solutions, and references to other sources of
information.
Table H-1: Diagnostic steps
Question Action
Question 1:
Is the system power LED off?
If no, continue to question 2.
If yes, refer to Table H-2.
Question 2:
Is the system power LED green?
If yes, continue to question 3.
If no, refer to Table H-3.
Question 3:
Is the external health LED green?
If yes, continue to question 4.
If no, refer to Table H-4.
Question 4:
Is the internal health LED green?
If yes, continue to question 5.
If no, refer to Table H-5.
Question 5:
Is the monitor displaying information?
If yes, use the POST messages for further
diagnosis. Refer to Table H-6 for details.
If no, refer to Table H-6.