HP Compaq Integrated Smart Array Controller - Manual (Page 135)

Questions and Answers C-3
Compaq Confidential – Need to Know Required
Writer: CDresden Project: Compaq Integrated Smart Array Controller User Guide Comments:
Part Number: 153236-001 File Name: j-appc Questions and Answers.doc Last Saved On: 8/26/99 7:37 PM
Q. What must I do if I do not understand the POST error message
referring to the Integrated Smart Array Controller?
A. First, copy down the POST error message for later reference. A list of
POST error messages and definitions is available in the maintenance
and service guide for your server or at Compaq’s website:
http://www.compaq.com
At the website, locate your software in the Support area.
After you have defined the error, take the required corrective steps. If
you still do not know what to do, run the Array Diagnostic Utility.
Q. Can I use third-party (non-Compaq) drives on the Integrated
Smart Array Controller?
A. Although you can use third-party drives, experience in Compaq testing
laboratories reveals that you might have problems, including time-outs
and data corruption.
Q. Can I get Pre-Failure Warranty with third party drives?
A. No. Compaq can support only Pre-Failure Warranty through its own
tested, integrated storage solutions, and the Compaq Insight Manager
utility.
Q. Why do the drive activity lights light up on some drives when my
system is idle?
A. The Integrated Smart Array Controller performs several different
background activities on the drives when the controller is otherwise
idle. For example, the Auto Reliability Monitoring task scans
fault-tolerant volumes for defects and verifies the consistency of parity
data. The Drive Parameter Tracking task periodically checks the
performance of all drives on the controller, normally on an hourly
basis.