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HP Identity Driven Manager Software Series User Manual

Page 71

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Troubleshooting IDM

IDM Events

Date

The Date column lists the date and time when the event occurred,
given in MM/DD/YY/HH:MM format.

Description

The Description column provides a short description of the event. The
description is derived from a list of predefined descriptions based on
the event type.

You can sort the Events listing by Source, Severity, Status or Date. Click the
desired column heading to sort events in descending order. Click the column
heading again to sort events in ascending order. A down pointer in the column
heading indicates descending order, and an up pointer indicates ascending
order.

Select an event in the Events listing to display the Event Details at the bottom
of the window.

The details provide additional event description information. The details will
vary based on the type of event. Use the scroll bar or drag the top border of
the Event Details section to review the entire event description.

Acknowledging an event indicates that you are aware of the event but it has
not been resolved. Depending on the IDM event settings, the event is then
removed from the event list or the status of the event is updated in the Events
window.

To acknowledge an event:

1. Click the Events tab on the IDM Dashboard window to navigate to the

IDM Events window.

2. Select the events to be acknowledged.

3. Click the Acknowledge Event icon in the toolbar.

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