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Getting help, Compaq technical support – HP StorageWorks Modular Arrays User Manual

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About This Guide ix

Compaq Confidential – Need to Know Required

Writer: Bill Reitz Project: Compaq StorageWorks 64-Bit PCI-To-Fibre Channel Host Bus Adapter User Guide Comments:

Part Number: AA-RKPDA-TE 173941-001 File Name: A-FRNT.DOC Last Saved On: 12/8/99 10:41 AM

Any surface or area of the equipment marked with these symbols

indicates the presence of a hot surface or hot component. If this

surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow

the surface to cool before touching.

Power Supplies or Systems marked with these symbols

indicate the equipment is supplied by multiple sources of

power.

WARNING: To reduce the risk of injury from electrical shock,

remove all power cords to completely disconnect power from

the system.

Getting Help

If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.

Compaq Technical Support

You are entitled to free hardware technical telephone support for your product
for as long you own the product. A technical support specialist will help you
diagnose the problem or guide you to the next step in the warranty process.

In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ

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. This service is available 24 hours a day, 7 days a week.

Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website at
http://www.compaq.com.

Be sure to have the following information available before you call Compaq:

Technical support registration number (if applicable)

Product serial number (s)

Product model name(s) and numbers(s)

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For continuous quality improvement, calls may be recorded or monitored.