HP System Management Homepage-Software - Manual (Page 74)

The command prompt window messages do not affect the performance or
functionality of the server or of SMH and can be ignored.
Any ProLiant or Integrity server configured with Windows 2000 Server or Windows
Server 2003 (any edition) and HP SMH Version 2.1.3 (or later) when SMH is
allowed to interact with the desktop can be affected.
To prevent HP SMH from interacting with the server desktop, perform the following:
1.
Click Start
→Programs→Administrative Tools→Services
2. Click HP System Management Homepage Properties.
3. Click the Log On tab.
4. Deselect Allow service to interact with desktop.
5. Click Apply and then click OK.
6. Restart the HP System Management Homepage service.
13.13.5.3 I gave a user group defined by Windows, such as Backup Operators, Administrator,
Operator and User , privileges through the HP SMH User Groups settings page.
However, users in that group cannot sign in or do not have the correct privileges
in HP SMH.
HP SMH only recognizes four user groups defined by Windows: Administrators,
Users, Guests and Power Users. Other groups defined by Windows, such as Backup
Operators, are not recognized.
NOTE: On Linux, the group must be previously created using system tools as
groupadd.
13.13.5.4 When trying to sign in to HP SMH on a Windows system using an administrative
account defined in the Backup Operators group, the sign in fails.
On Windows systems in the defined user groups, only Administrators, Users, Guests
and Power Users are recognized. Other groups defined by Windows, such as
Backup Operators, are not recognized. Create a new group and use it for providing
access to HP SMH.
13.13.5.5 I cannot sign in to HP SMH on my server running the Windows operating system.
Complete the following:
1.
Verify that a valid Windows operating system account is set up and that the
sign-in is included in the Administrators group or in an HP SMH operating
system group.
2. Sign in to the operating system, and change the password if prompted.
If this password prompt appears, the operating system Administrator has set
up the user account with the user must change the password at next sign in
option selected.
Any sign-in created in the future can be added by the operating system group
Administrator without selecting the user must change the password at next sign
on option. In addition, if this option is selected, you can change the password
through the operating system before signing in to HP SMH.
13.13.5.6 I cannot sign in to HP SMH on my Windows XP operating system.
Go to Programs
→Administrative Tools→Local Security Settings and change the
policy to Network Access: Sharing and security model for local accounts from Guest
Only to Classic Only.
13.13.5.7 Why doesn't my password work after I upgrade my web-managed Products?
HP SMH v2.0 and later use operating system accounts, but previous versions use
static accounts (administrator, operator, and user). Any operating system account
belonging to the administrators group (root group in Linux) has administrative access
to HP SMH. With this access, you can assign accounts in other operating system
74 Troubleshooting topics