HP XP Data Shredder Software - Manual (Page 141)

Error Corrective action
The external LU is
blocked.
Correct the error and retry the operation. The source of the error could be any
one of the following:
• All set paths are blockaded (or not connected).
• The external LU's attribute is not set to Read/Write.
• The external LU is blockaded by an error.
The Check Paths &
Restore Vol. command
has executed and you
have waited more than
10 minutes, but the
device's status does not
change from Checking.
Click Refresh ( ) on the Command View XP or XP Remote Web Console pane
to update the displayed information.
If the device status remains Checking, even though you updated the information,
execute the Check Paths & Restore Vol. command again. If the problem persists
despite retrying, contact your HP account support representative.
The Disconnect
Subsystem or Disconnect
Volume command
has executed, but
the progress status
information is not
updated.
Click Refresh ( ) on the Command View XP or XP Remote Web Console pane
to update the displayed information. If the progress information for the Cache
Destage status is not updated, even though you updated the information contact
your HP account support representative.
NOTE:
The time required to write of data from cache to the external LU (destaging
processing) depends on the volume capacity (more time is required for a
larger volume than a smaller one). The processing speed is about 20 MB/s.
However, processing speed depends on the external array's performance
and status.
The message
INTERVENTION
REQUIRED is issued
to the mainframe host as
the device status.
The device status is currently changing. Please wait for a while, and then check
the device status again. When the transition of the device status completes
normally, the device can be used immediately. If the device is blocked as a
result of the device status transition, see the description for the “The external LU
is blocked.” error in this table for corrective action.
The message DEVICE
ERROR is issued to the
mainframe host as the
device status.
See the description for the “The external LU is blocked.” error in this table for the
corrective action.
External Storage XP user guide 141