HP XP Data Shredder Software User Manual
Page 139

Error
Corrective action
Busy
Status: The external array's status is BUSY.
Corrective action: The external array's port is still
recognized. Check the external array's settings and
the load on the external array (for example, check
whether the configuration assigns too much load on
the external array). If you cannot restore the path,
contact your HP account support representative.
LDEV reserved
Status: The external array's status is Reserved. You
cannot access the external array's device from the
local array.
Corrective action: Remove the Reserve status on the
external array's device.
Response error
Status: The external array's status is Blocked due
to an abnormal reply (Response). You might not be
able to access the external array's device, or data
protection might be set on the external array's device.
Corrective action: The external array's port is
recognized. Check the external array's setting and
status. If you cannot restore the path, contact your
HP account support representative.
Initiator port
Status: The external array (for example, XP) port
attribute changed to Initiator.
Corrective action: Set the external array's port
attribute back to target. If you cannot restore the path,
contact your HP account support representative.
RCU target port
Status: The port attribute of the external array
changed to RCU target.
Corrective action: Set the port attribute of the external
array to Target. If you cannot restore the path, contact
your HP account support representative.
Unknown port
Status: The external array's port attribute is unknown.
Corrective action: The external array's port is
recognized. Check the condition of the connection
(for example, cables and switches) to the external
array. If you cannot restore the path, contact your
HP account support representative.
Cannot detect port
Status: The path was removed or the external array's
port cannot be found. There is a problem with the
connection to the external array. The following are
possible causes:
•
The fibre cable is not connected properly.
•
The topology setting between the external and
target ports does not match.
•
Because security is set on the port, the external
array's device cannot be recognized from the
local array.
•
If the external array is connected through switches,
the switches' settings might not be appropriate.
Corrective action: Check the condition of the
connection to the external array. If you cannot
restore the path, contact your HP account support
representative.
External Storage XP user guide
139