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AT&T System 85 User Manual

Page 128

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CHAPTER 8. TROUBLESHOOTING PROCEDURES FOR VOICE TERMINALS

BRIDGED

displayed; your call is bridged onto an active call, and initial

warning tone heard —verification successful. Talk to bridged parties, or
release from the call.

OUT OF SERVICE

displayed and reorder tone heard; press

[CANCL]

(on

attendant console) or

[Drop]

(on voice terminal). Report the out-of-service

condition to appropriate personnel.

To busy verify a hunt group:

1.

Press

[VERFY]

.

VERFY light goes on.

2. Dial desired hunt group extension number.

INVALID

displayed and intercept tone heard —invalid extension; press

[CANCL]

(on attendant console) or

[Drop]

(on voice terminal). Try again.

TERMINATED

displayed and ringback heard—called extension is idle and

being rung.

Verification is successful. Talk to called party or release from

the call.

ALL MADE BUSY

displayed, and reorder tone heard—all hunt

members have activated make busy, Release from the call, and try
later.

DENIED

displayed, and reorder tone heard—all hunt group members

on a call. Release from the call and try again later.

group

again

active

OUT OF SERVICE

displayed, and reorder tone heard; press

[CANCL]

(on

attendant conso!e) or

[Drop]

(on voice terminal). Report the out-of-service

condition to appropriate personnel.

To busy verify a trunk:

1.

Press

[VERFY]

.

VERFY light goes on.

2 .

2. Dial desired trunk access code, or press desired Trunk Group Select button.

Dial tone—go to step 3.

DENIED

displayed, and intercept tone heard —invalid trunk access code or

trunk group; press

[CANCL]

(on attendant console) or

[Drop]

(on voice terminal).

Try again.

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