American Dryer Corp. AD-15 Phase 7 - Manual (Page 21)

113243-1 www.amdry.com 19
IMPORTANT:
A separate warranty card must be completed
and returned for each individual dryer.
NOTE:
Be sure to include the installation date when
returning the warranty card(s).
WARRANTY
For a copy of the ADC commercial warranty covering your
particular dryer(s), contact the ADC reseller from whom you
purchased the equipment and request a dryer warranty form.
If the reseller cannot be contacted or is unknown, warranty
information can be obtained from the factory by contacting
the ADC Warranty Department at (508) 678-9000.
NOTE:
Whenever contacting the ADC factory for
warranty information, be sure to have the dryer’s
model number and serial number available
so that your inquiry can be handled in an
expeditious manner.
RETURNING WARRANTY PARTS
ALL dryer or parts warranty claims or inquires should be
addressed to the ADC Warranty Parts Department. To
expedite processing, the following procedures must be
followed:
No parts are to be returned to ADC without prior written
authorization (“Return Material Authorization” [R.M.A.]) from
the factory.
NOTE:
An R.M.A. is valid for only thirty (30) days from
date of issue.
The R.M.A. issued by the factory, as well as any other
correspondence pertaining to the returned part(s), must be
included inside the package with the failed merchandise.
Each part must be tagged with the following information:
•
Model number and serial number of the dryer from
which part was removed.
•
Nature of failure (be specific).
•
Date of dryer installation.
•
Date of part failure.
•
Specify whether the part(s) being returned is for a
replacement, a credit, or a refund.
NOTE:
If a part is marked for a credit or a refund, the
invoice number covering the purchase of the
replacement part must be provided.
Warranty tags (ADC P/N 450064) are available
at “no charge” from ADC upon request.
The company returning the part(s) must clearly note the
complete company name and address on the outside of the
package.
WARRANTY INFORMATION
RETURNING WARRANTY CARDS
Before any dryer leaves the ADC factory test area, a warranty
card is placed on the back side of the main door glass. These
warranty cards are intended to serve the customer where we
record the individual installation date and warranty information
to better serve you should you file a warranty claim.
If a warranty card did not come with your dryer, contact the
ADC Warranty Department or the ADC Service Department at
(508) 678-9000.
SERVICE/PARTS
INFORMATION
SERVICE
Service must be performed by a qualified trained technician,
service agency, or gas supplier. If service is required, contact
the reseller from whom the ADC equipment was purchased.
If the reseller cannot be contacted or is unknown, contact the
ADC Service Department for a reseller in your area.
NOTE:
When contacting the ADC Service Department,
be sure to give them the correct model
number and serial number so that your inquiry
is handled in an expeditious manner.
PARTS
Replacement parts should be purchased from the reseller
from whom the ADC equipment was purchased. If the reseller
cannot be contacted or is unknown, contact the ADC Parts
Department for a reseller in your area. Parts may also be
purchased directly from the factory by calling the ADC Parts
Department at (508) 678-9000 or you may FAX in your order
at (508) 678-9447.
NOTE:
When ordering replacement parts from the ADC
reseller or the ADC factory be sure to give them
the correct model number and serial number
so that your parts order can be processed in an
expeditious manner.
SHUTDOWN INSTRUCTIONS
If the dryer is to be shutdown (taken out of service) for a
period of time, the following must be performed:
Discontinue power to the dryer either at the external disconnect
switch or the circuit breaker.
Discontinue the heat supply:
GAS MODELS: discontinue the gas supply. SHUT OFF
external gas supply shutoff valve.
STEAM MODELS: discontinue the steam supply. SHUT
OFF external (location furnished) shutoff valve.
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