Brother MFC-9130CW - Manual (Page 116)

Troubleshooting
110
8
Did your previous printing
job fail? wired/
wireless If the failed printing job is still in the print queue of your computer, delete it.
Otherwise, try one of the following:
(Windows
®
XP/Windows Vista
®
/ Windows
®
7/Windows Server
®
2003)
Double-click the printer icon in the following folder and then choose Cancel
All Documents in the Printer menu:
(Windows
®
XP/Windows Server
®
2003)
Start and Printers and Faxes.
(Windows Vista
®
)
, Control Panel, Hardware and Sound, and then Printers.
(Windows
®
7)
, Devices and Printers, and then Printers and Faxes.
(Windows
®
8)
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click Settings, and then click Control Panel. In the Hardware
and Sound group, click View devices and printers. Right-click your
Brother machine, select See what’s printing, and then select your printer
driver.
(Windows Server
®
2008)
Start, Control Panel and Printers.
(Windows Server
®
2012)
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click Settings, and then click Control Panel. In the Hardware
group, click View devices and printers. Right-click your Brother machine,
select See what’s printing, and then select your printer driver.
Are you connecting the
Brother machine to the
network using wireless
capabilities? wireless  Print the WLAN report to confirm the state of the wireless connection.
(For how to print, see Printing the WLAN report (For DCP-9020CDW,
MFC-9130CW, MFC-9330CDW and MFC-9340CDW) on page 48.)
If there is an error code on the printed WLAN report: see Quick Setup
Guide: Troubleshooting.
 See The Brother machine is not found on the network during MFL-Pro
Suite installation. on page 107.
I have checked and tried all
of above, however the
Brother machine does not
print/scan. Is there anything
else I can do? wired/
wireless Uninstall MFL-Pro Suite and reinstall it.
The Brother machine cannot print or scan over the network.
The Brother machine is not found on the network even after successful installation. (continued)
Question Interface Solution