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Brother MFC-9130CW User Manual

Page 113

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Troubleshooting

107

8

The Brother machine is not found on the network during MFL-Pro Suite installation.

Question

Interface Solution

Is your machine connected
to the network and does it
have a valid IP address?

wired/
wireless

Print the Network Configuration Report and check that Ethernet Link
Status
or Wireless Link Status is Link OK. See Printing the Network
Configuration Report
on page 48.

If the report shows Failed To Associate or Link DOWN, ask your network
administrator whether your IP address is valid or not.

Are you using security
software?

wired/
wireless

Choose to search for the Brother machine again on the installer dialog
box.

Allow access when the alert message of the security software appears
during the MFL-Pro Suite installation.

For more information about security software, see I'm using security
software.
on page 111.

Is your Brother machine
placed too far from the
WLAN access point/router?

wireless

Place your Brother machine within about 3.3 feet (1 meter) from the WLAN
access point/router when you configure the wireless network settings.

Are there any obstructions
(walls or furniture, for
example) between your
machine and the WLAN
access point/router?

wireless

Move your Brother machine to an obstruction-free area or closer to the
WLAN access point/router.

Is there a wireless
computer, Bluetooth
supported device,
microwave oven, or digital
cordless phone near the
Brother machine or the
WLAN access point/router?

wireless

Move all the devices away from the Brother machine or WLAN access
point/router.

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