Seca 515 - Manual (Page 69)

Troubleshooting • 69
English
13.4 Data connection
Problem Cause Remedy
A measurement procedure/
patient has been overwritten
from the USB memory stick to
the PC software seca 115 and
the patient appears there as
“not assigned”
For access to the seca patient
database, the USB memory stick is
used instead of the User PIN. Manually assign the measurement
procedure/patient in the
seca 115 to an
attending physician.
Patient data when performing a
patient search on the device
cannot be found
Patient data not yet created
Create patient data (see “Creating new
patients” on page 39)
The patient is not assigned to you in
the
seca 115 .
Check whether or not the patient can be
assigned to you in the
seca 115 .
Windows Firewall Port Block is active,
the port used for communication with
the device (standard 60767) is being
blocked.
Administrator:
Free the port used for communication with
the device in Windows Firewall.
The seca patient database in
the PC software seca 115
cannot be accessed
No seca wireless network has been
established between the device and
the PC on which the PC software
seca 115 is installed.
Administrator:
Establish seca wireless network
No Ethernet connection has been
established between the device and
the PC on which the PC software
seca 115 is installed.
Administrator:
Establish Ethernet connection
The device has been connected to a
standalone PC via Ethernet cable. The
PC’s network card does not permit
automatic crossover
Administrator:
Use a crossover adapter (see
“Accessories” on page 73)
No USB memory stick is connected to
the touchscreen display. Connect USB memory stick to the
touchscreen display
The PC on which the PC software
seca 115 is installed has not been
switched on.
Switch on the PC and start the PC
software
seca 115
The PC software seca 115 has not been
started.
Start the PC software seca 115
The USB memory stick is
connected to the touch screen
but you are unable to access
the seca patient database
An uninitialized USB memory stick is
being used
• Use the supplied USB memory stick
• Administrator: Initialize USB stick using
the PC software seca 115
The PIN has not been entered or has
been entered incorrectly. Use your user PIN or the PIN for the USB
memory stuck.
Unsuitable USB memory stick being
used • Use the supplied USB memory stick
• Use a FAT16 USB memory stick
Problem due to HF radiation from other
devices (e.g. mobile phones)
Increase distance to HF devices