Securitron M82B User Manual
Page 11
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PN#
500-10420
Page
11
Rev. F, 02/11
APPENDIX A
Troubleshooting
Problem
Lock Does Not Generate a Magnetic Field
Points of Reference
Check for specified voltage at Magnalock Section
2
Solution
Check for specified current draw at Magnalock
Section 2
Problem
Reduced Holding Force
Points of Reference
Check DC power source is Full-Wave Rectified
(Half-wave Rectifier or AC Power unacceptable)
Section 5.3.2
Check for specified voltage at Magnalock Section
2
Check for specified current draw at Magnalock
Section 2
Check strike mounting for proper installation
Section 5.2.1 and 5.2.5
Solution
Check the Magnalock and strike for obstructions
and that contact surfaces are properly cleaned
Section 8
Problem
BondSTAT Does Not Report Secure
Points of Reference
Check for specified voltage at Magnalock Section
2
Check for specified current draw at Magnalock
Section 2
Check strike mounting for proper alignment and
pivoting for proper closure to Magnalock
Table A / Section 5.2.4
Solution
Check the Magnalock and strike for obstructions
and that contact surfaces are properly cleaned
Section 8
Problem
DPS Does Not Report Door Status
Points of Reference
Check strike mounting for proper alignment
Table A / Section 5.2.4
Check for proper door closure Section
8.1
Check for proper voltage/current on switch
Section 2
Solution
Check resettable protection device
Section 1
Problem
The Magnalock Does Not Release
Points of Reference
Make sure no voltage is present at Magnalock
Section 2
Make sure the Magnalock is not drawing current
Section 2
Check if the strike is sticky and hard to release
Section 8
Solution
Check the Magnalock and strike for obstructions
and that contact surfaces are properly cleaned
Section 8
Problem
The Magnalock is Dirty or Rusty
Points of Reference
Solution
Improper cleaning – Maintenance Equipment
Section 8
Problem
Electronic Noise Interference with
Access Control System
Points of Reference
Solution
Check for voltage from Magnalock to door frame.
There should be no voltage present.
Section 2
IF PROBLEMS PERSIST CALL SECURITRON TOLL FREE
(800) MAG-LOCK
(800) 624-5625