Clear-Com ICS-2003 - Manual (Page 42)

Clear-Com Communication Systems
ICS-2003 Intercom Panel Instruction Manual
3 - 2
1. Ensure the function has not been inhibited from the configuration
program of the panel’s local Configuration menu.
2. Reset the panel.
3. Replace the panel.
• The panel appears to activate talk paths, but other panels can’t
hear the panel operator.
1. Check “Mic On/Off” and “Panel Mic” buttons to ensure the intended
microphone is selected and on.
2. If the correct microphone is turned on, ensure the panel audio has
not been muted externally through the logic inputs.
3. Make sure the panel has not been defined as a nearby panel.
4. Activate the Matrix Loopback mode from the panel’s Maintenance
menu to check the audio paths to the matrix.
5. Enable eavesdropping on the panel.
6. Test the integrity of the panel’s audio path by temporarily setting a
forced listen to it.
7. Reset the panel.
8. Replace the panel.
• The panel is inoperative and all red LEDs flash slowly.
1. Wait 60 seconds. If the matrix frame has just been powered up, it is
possible it is still downloading the configuration to the Matrix cards.
2. Ensure the cable connecting the panel to the matrix is plugged in at
both ends.
3. Check the integrity of the data paths, especially the polarity for
panels using a COM-10 communication module.
4. Check the configuration program to ensure the panel has been
assigned the correct port type.
5. Confirm the matrix card type matches the panel. Panels with
COM-10 communication modules should have an MVX-A16.
6. Reset the panel’s matrix card in the Matrix frame.
7. Replace the panel’s matrix card in the Matrix frame.
8. Reset the panel.
9. Replace the panel.
• No audio from the panel’s speaker.
1. Ensure the ‘Intercom” knob on the panel’s front panel is turned up.
2. Ensure the “Speaker On/Off” button is on.
3. Check whether audio can be heard in a headphone.
4. Check the configuration program and the panel’s logic inputs to
ensure the speaker has not been software disabled.
5. Test the integrity of the panel’s audio path by temporarily setting a
forced listen to it.
6. Reset the panel’s Matrix card in the Matrix frame.
7. Replace the panel’s Matrix card in the Matrix frame.
8. Reset the panel.