Datamax-O'Neil M-Class Mark II Operator’s Manual - Manual (Page 70)

Chapter 6 – Troubleshooting 64
Printer Fault Messages (continued)
Displayed Message Description Possible Solution(s)




Consistently high sensor
readings were detected.
Press any key to continue. Ensure that
media was removed from the media sensor
during the appropriate calibration steps;
also ensure that no labels are stuck in the
media sensor. Retry the calibration. If the
problem persists, call for service.




The printer can not detect
media.
Try the following:
1) Load media.
2) Ensure that the labels are passing
through the Media Sensor.
3) Readjust the Media Sensor over the TOF
mark; see Section 2.3.
4) If using media with large gaps, adjust
the Paper Empty Distance.
5) Calibrate the printer; see Section 3.5.



Two possible causes:
(1) The printer was
powered-off or reset during
a ribbon, out of stock or
TOF fault; or (2) the printer
was unable to complete the
Media Calibration.
Depending upon the cause:
(1) Press the FEED Key in an attempt to
identify and then clear the related fault
condition; or (2) if necessary, calibrate the
printer; see Section 3.5.



The printer has detected a
problem within the print
logic.
Try cycling the printer power ‘Off’ and ‘On’.
If the fault does not clear, call for service.



The system has detected a
RAM failure. Try cycling the printer power ‘Off’ and ‘On’.
If the fault does not clear, call for service.