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Acer AW2000h-AW170h User Manual

Page 106

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5 System troubleshooting

90

Newly installed memory modules are not detected

Do the following:

Make sure the memory modules specifications comply with the
system requirements.

Make sure the memory modules have been populated according
to the system guidelines.

Make sure the memory modules are properly installed on their
mainboard slots.

Network status indicator does not light

Do the following:

Check the cabling and network equipment to make sure that they
are in proper condition.

Reinstall the network drivers.

Try another port or hub on the switch.

Network activity indicator does not light

Do the following:

Make sure the correct network drivers are loaded on the system.

Network might be idle.

Peripheral device connected to a USB connector does not work

Do the following:

Reduce the number of external devices connected to a USB hub

Refer to the documentation that came with the device.

There is problem with the application software

Do the following:

Verify that the software is properly configured for the system.

Refer to the software installation and operation documentation
for instructions on setting up and using the software.

Try a different version of the software to see if the problem is with
the copy you are using. If the other version runs correctly on the
system, contact your vendor about the defective software.

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