Warranty parts and service, In-warranty failure checklist – GE Industrial Solutions AF-300C AC Drive User Manual
Page 119

AF-300C
GEK-85716
9. WARRANTY PARTS AND SERVICE
The purpose of the following is to provide specific in-
structions to the user of the
inverter regard-
ing Warranty administration and how to obtain assis-
tance on both in-warranty and out-of-warranty equip-
ment.
For all warranty procedures, refer to Section 10 of this
Instruction Book to identify the pan or assembly.
If assistance is required to either determine warranty
status,
defective pans, or obtain name of
local distributor, call:
GE Drive Systems
Salem, VA
(703) 387-7595
(8 AM to
Mon. thru Fri.)
WARRANTY COVERAGE
When the inverter is under warranty, information per
the “In-Warranty-Failure Checklist” in this Instruction
Book is required.
OUT-OF-WARRANTY PROCEDURES
When the defective part has been identified, contact
your local Authorized
lnverter Distributor to
order replacement parts.
Before calling the above number to determine war-
ranty status, the inverter serial number will be re-
quired. This is located on the inverter nameplate. (If
the inverter is still under warranty, further information
will be required per the “In-Warranty Failure Check-
list”.)
M O T O R S
Motor reoairs on GE motors are aenerallv handled bv
GE Small Motor Service Centers or GE Apparatus
Service Shops.
For specific instructions on your
motor, call GE Drive Products Operation at the phone
number listed previously and furnish complete name-
plate data.
The Warranty covers all major parts of the inverter
such as the main printed circuit boards, transistor
modules, etc. The warranty does not cover
ment of fuses or of the entire controller.
IN-WARRANTY FAILURE CHECKLIST
To assist with warranty troubleshooting, the following information is required. This data is needed
to evaluate the cause in an effort to eliminate any further failures.
Model No.:
Serial No.:
Start-Up Date:
Failure Date:
Status When Failure Occurred (check one):
Power-Up
R u n n i n g Accel
Information (check Yes or No)
Input Transformer:
Yes
No
K
V
A
If Yes:
Volts
Volts
L3 Volts
Power Factor Correction Capacitors: Yes
No
M i c r o f a r r a d
If Yes:
9-1