Customer service contacts, Customer training, Downloads and software – GE Industrial Solutions GPS 4848_100 Users Guide (single rectifier shelf) User Manual
Page 18: Customer service, technical support, product, Repair and return, and warranty service

Galaxy Power System 4848/100 with 595 Series Rectifiers S1:3 and later
1 - 4 Introduction
Issue 10 February 2008
Customer Service Contacts
Customer Service,
Technical Support,
Product Repair and
Return, and
Warranty Service
For customers in the United States, Canada, Puerto Rico, and the US 
Virgin Islands, call 1-800-THE-1PWR (1-800-843-1797). This number 
is staffed from 7:00 am to 5:00 pm Central Time (zone 6), Monday 
through Friday, on normal business days. At other times this number is 
still available, but for emergencies only. Services provided through this 
contact include initiating the spare parts procurement process, ordering 
documents, product warranty administration, and providing other 
product and service information.
For other customers worldwide the 800 number may be accessed after 
first dialing the AT&T Direct country code for the country where the 
call is originating, or you may contact your local field support center or 
your sales representative to discuss your specific needs.
Customer Training
Lineage Power offers customer training on many Power Systems 
products. For information call 1-972-284-2163. This number is 
answered from 8:00 a.m. until 4:30 p.m., Central Time Zone (Zone 6), 
Monday through Friday.
Downloads and
Software
To download the latest product information, product software and 
software upgrades, visit our web site at 
http://www.lineagepower.com
