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Chapter 6: maintenance, Overview software updates, Spectrasuite jaz – Ocean Optics Jaz Install User Manual

Page 54: Jaz troubleshooting, Windows operating systems, Chapter 6, Maintenance, Software updates, Overview, Spectrasuite

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Chapter 6

Maintenance

Overview

This chapter contains Jaz software updates, maintenance and troubleshooting issues.

Software Updates

Ocean Optics is constantly striving for excellence and innovation in our products. Updates for both
SpectraSuite and Jaz software are available to ensure that you always have the most recent software.

SpectraSuite

SpectraSuite is updated frequently. You can download the latest version from the Ocean Optics website

www.oceanoptics.com

or use the Update Center in SpectraSuite (Tools | Update Center).

Jaz

Select System Tools | Flash Update from the Jaz menu to download Jaz updates.

Jaz Troubleshooting

The following sections contain information on troubleshooting issues you may encounter when using Jaz.

Jaz Connected to Computer Prior to SpectraSuite
Installation

Windows Operating Systems

If you connected Jaz to a computer prior to installing SpectraSuite on a Windows platform, you may
encounter installation issues that you must correct before your Ocean Optics device will operate properly.

Follow the applicable steps below to remove the incorrectly installed device, device driver, and
installation files.