Milton CAT 972K - Manual (Page 12)

Owning Costs
ProvenBestInvestment
Customer Support Agreements
ACustomerSupportAgreement(CSA)isanarrangement
betweenyouandyourCatdealerthathelpsyoulower
yourtotalcostperton.CSAsareflexible,allowingthem
tobetailoredtoyourbusinessneeds.Theycanrangefrom
simplePreventiveMaintenanceKitstoelaborateTotalCost
PerformanceGuarantees.HavingaCSAwithyourCatdealer
enablesmoretimeforyoutodowhatyoudobest– run
your business.
Monitoring Systems
Monitoringproducthealthiskeytooptimizingthelife
of an investmentintoaCatWheelLoader.
• Cat Product Link–CatProductLinkallowsremote
monitoringofequipmenttoimproveoverallfleet­
managementeffectiveness.ProductLinkisdeeply
integratedintomachinesystems.Eventsanddiagnostic
codes,aswellashours,fuel,idletimeandotherdetailed
informationaretransmittedtoasecurewebbased
application,VisionLink™.VisionLinkincludespowerful
toolstoconveyinformationtousersanddealers,including
mapping,workingandidletime,fuellevelandmore.
• S·O·S SM Services–Helpsmanagecomponentlifeand
decreasemachinedowntime,increasingproductivityand
efficiency.Regularfluidsamplingcanhelptrackwhat
isgoingoninsideyourmachine.Wearrelatedproblems
arepredictableandeasilyrepairable.Maintenancecan
bedonetoaccommodateyourschedule,resultingin
increaseduptimeandflexibilityinmaintenancerepairs
beforefailure.
Parts Availability
Caterpillarprovidesanunsurpassedlevelofpersonalized
servicetohelpyouworkmorecosteffectiveandefficient.
ByutilizingaworldwidepartsnetworkCatdealershelp
minimizemachinedowntimeandsavemoneybydelivering
replacementpartswithin24hours.
Resale Value
Owningqualityequipmentisanimportantfactorin
maintainingresalevalue.Caterpillarisnotonlyknownfor
machinesthatarebetterbuilt,butprovidesproductand
dealersupporttomaintainthereliabilityanddurability
of yourmachine.
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