Philips HD6180 - Manual (Page 13)

guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre in your country (you find its phone number in the
worldwide guarantee leaflet).
If there is no Customer Care Centre in your country, go to your local Philips dealer or contact the
Service Department of Philips Domestic Appliances and Personal Care BV.
troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Customer Care
Centre in your country.
Problem Possible cause Solution
The fried food
does not have a
golden brown
colour and/or is
not crispy.
The oil or fat is not clean
anymore.
Change the oil or fat. Remember to reset the
ReFresh button after that. See chapter ‘Using the
appliance’, section ‘ReFresh indication’.
There is too much food in
the basket.
Do not fry more food at one time than
the quantities mentioned in the food table at the
end of this booklet.
The thermal safety cut-out has switched off the
appliance. Let the oil or fat cool down and
carefully press the reset button at the front of
the fryer (see chapter ‘Safety’).
The fryer gives
off a strong
unpleasant smell.
The Active Air Control
system does not work
properly.
The fan does not work. Go to your Philips
dealer or a service centre authorised by Philips.
The type of oil or fat used
is not suitable for deep
frying food.
Use frying oil or liquid frying fat of good quality.
Never mix different types of oil or fat.
A lot of steam
escapes from the
fryer.
The lid has not been
closed properly.
Check whether the lid has been closed properly.
The Active Air Control
system does not work
properly.
The fan does not work. Go to your Philips
dealer or a service centre authorised by Philips.
The sealing ring around
the inside of the lid is dirty
or worn.
If the ring is dirty, clean the lid in hot water with
some washing-up liquid or in the dishwasher. If
the lid is worn, go to your Philips dealer or a
service centre authorised by Philips to have the
sealing ring replaced.
The water
reservoir leaks.
There is too much water
in the reservoir.
Always empty the water reservoir after you
have used the fryer. If you are frying large
quantities, empty the water reservoir after frying
1.6kg of frozen French fries or when the
maximum water level has been reached.
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