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Extension supervision and associated services, Hunt groups – AASTRA 4223 Professional for MD Evolution User Guide User Manual

Page 82

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Group Services

MD Evolution – Dialog 4223 Professional

82

Extension Supervision and Associated
Services

As already indicated (see the “

Operations for Outgoing Calls

section), you may also save numbers for your favoured parties on

any of your extension’s 4 programmable line keys, or any of the

repertory keys available on one or several associated satellite key

panel(s), where applicable.
The corresponding programming of each line or repertory key is

entirely up to you. See the “

Programming Your Extension

” section.

This enables you to very simply place a call to one of your favoured

parties by pressing the corresponding line or repertory key.
If the number saved corresponds to one of your colleagues, the LED

for the same line or repertory key allows you to remotely supervise

his/her extension, most particularly when the said extension is asso-

ciated with a repertory key (and vice versa). Thus:

Rx

Ô

The repertory key’s LED is off when the extension you are supervising

is free. This is also true for an extension that is supervised on a line

key.

Rx

Ц

Ф

The repertory key’s LED flashes when the extension you are super-

vising is ringing. If the remote extension is supervised by a line key,

the LED will be continuously lit, however.

Rx

Х

Ф

The repertory key’s LED is on when the extension you are

supervising is busy. This is also true for an extension that is

supervised on a line key, however there will be no distinction of the

remote extension’s ringing status.
This ensures mutual coverage of your calls.
It simplifies call pick-up, with or without initial presentation, since

all a user needs to do is press the corresponding line or repertory

key, instead of dialling the remote extension number. See also the

Operations for Incoming Calls

section.

Hunt Groups

Your extension may be part of a hunt group for which the purpose

is to distribute calls among the members of your department or

other group.
A call received on your hunt group number will then be automatically

directed to an extension within the group that is free – such as your

own – according to predefined distribution criteria. Generally, this

criteria is established to ensure even distribution of calls between

the various members of the group.