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Answering a call from a door phone – AASTRA 4223 Professional for MD Evolution User Guide User Manual

Page 120

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Attendant-Based Services

MD Evolution – Dialog 4223 Professional

120

You will hear a specific voice announcement each time you lift your

handset or attempt to place a call in handsfree mode. By default,

the message is: “Your extension is receiving external calls of the

attendants”.

Notes:

Your rights to the general calls acceptance service depend

on your facility’s different private and public networks.

When you have the right to the service, a digit may be dis-

played at the end of the first line of your extension’s screen.

Whether or not the service is active on your extension, it will

indicate the number of calls currently being processed by

the attendants. If it is flashing, this means that at least one

call is waiting to be processed. The purpose of this digit is

to encourage you to activate the general calls acceptance

service on your extension.

Answering a Call from a Door Phone

Your telephone facility may be equipped with a door phone, the

calls from which are usually processed by the attendants, just as

the general calls are for your facility.
According to a right assigned to your extension, you may be

allowed to answer calls from a door phone. This is generally the

case.
The general calls acceptance service previously described, also

manages your ability to assist the attendants by accepting or

declining door phone calls.
A door phone call is presented exactly as any other incoming call

would be.

Notes:

The presentation of a door phone call usually lasts no more

than 30 seconds. After this timeframe, the door phone call

will be automatically disconnected. A door phone call may

not be placed on hold, nor may it be transferred.

The door phone is usually logged on by an electrical

mechanism independent from your telephone facility.

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