AASTRA 4223 Professional for MD Evolution User Guide - Manual (Page 116)

Attendant-Based Services
MD Evolution – Dialog 4223 Professional
116
Attendant-Based Services
Besides the services that are accessible or that may be assigned to
a Dialog 4223 Professional extension, additional services are also
available for the system’s attendants.
Within this context, the following services are offered:
•
Call offer or intrusion: This service allows attendants to interrupt
an ongoing call to present an urgent call.
• Do not disturb override service: Similarly, this service allows the
attendant to override the “Do not disturb” status to present an
urgent call.
• General calls acceptance: This service enables attendants to
control their active or inactive status for processing a system’s
general calls, in relation to their shifts.
• Door phone service: Your facility may be equipped with a door
phone; calls from this extension are usually processed by the
attendants.
• Call pick-up for a general calls that are ringing: Your facility may
be equipped with a common bell that receives general calls when
the attendants’ lines are congested, or when they are absent.
• Complete third party call forward service: This service allows
attendants to define any type of call forward for a user’s
account, without restrictions.
According to the specific rights assigned to your extension, you may
also have access to these attendant-based services.