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Attendants’ common mailbox – AASTRA 4223 Professional for MD Evolution User Guide User Manual

Page 78

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Voice Mail Services

MD Evolution – Dialog 4223 Professional

78

As with a message addressed to a hunt group, this message will then

be distributed and notification will be sent to all of the members asso-

ciated with the common mailbox for a mailing list, in usual fashion.
Each member may then consult it through his/her individual

mailbox. This is carried out in the same way as for an individual

message, with the same processing services available. There is

no distinction in your mailbox between individual messages and

mailing list messages.
A mailing list voice message is automatically un-notified on each

extension, as soon as each member consults it, just as with an

individual message.
Once again, the only particularity is that a global denotification of

a “mailing list” message of this type will only take place after each

member of the common mailbox has consulted it.

Notes:

On a standard system, there may be up to 16 common mail-

boxes, each with the capacity to include up to 32 members

or individual mailboxes. One individual internal user may be

associated with several common mailboxes.

The procedure is applicable from an external network; instead

of dialling 885, you would dial the DID number for the auto-

mated attendant. It is also applicable for leaving a message

in an individual mailbox, without having to call the party.

Attendants’ Common Mailbox

Your facility’s attendants also have a common mailbox dedicated

specifically to them, which they share.
Its purpose is to receive – when the attendants are absent – call

forwards of general calls that are ordinarily processed by the

attendants, typically when your facility is set to night mode.
This common mailbox is also accessible voluntarily. Its number is

0001.
This common mailbox is distinct due to the fact that when a voice

message is left, all of the attendants’ extensions are notified; however,

when one of them consults the message, all of the extensions are

globally un-notified.