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Troubleshooting – Edimax Technology EK-16RC User Manual

Page 31

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31

9. Troubleshooting :

Symptom

Possible Cause

Recommended Solution

Keyboard and/or Mouse need
to be reset

To unplug from console
port(s), and then replug
it / them into console in.

Failed connection to the
computer.

Check the cable connected
from switch to computer and
make sure it is connected
properly.

Keyboard and/or Mouse
not working.

KVM Switch needs to be reset

Power off all of devices and
then power up again.

Master/ Slave daisy
chained doesn’t work

Incorrect configuration or
improper installation
procedures

Make sure the console of
the Slave’s connected to
Master’s PC port.
Remove any possible power
supplies to the slave
( unplug all cables), before
connecting it to the Master.

Double OSD images at
cascade configuration

Improper slave connection
procedure.


Fail connection

Remove any possible power
supplies to the Slave
( unplug all cables), before
connecting it to the Master.
Make sure cable is
connected well, Slave
console link to Master port.

OSD menu is not at the
proper position

OSD menu has fixed resolution
and its size varies due to the
changes of computer VGA
resolution

Use : Set/Position to
move OSD menu and
banner to proper position.