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Print quality problems – Xerox 480cx User Manual

Page 240

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7-18

Troubleshooting

Print Quality Problems

Symptom

Cause and Solution

Light or blurred characters.

You may be using Quick Print 600 dpi print
quality or Normal 600 dpi mode. Try using
High 1200 dpi print quality.

The print cartridge may be running out of
ink. Replace the print cartridge. The Status
monitor shows the amount of ink left in the
cartridge.

Make sure you are using the correct type of
paper. Try another type of paper.

You may be printing on the wrong side of
the paper.

The print head may need cleaning. See
Print Cartridge Nozzle Test on page 8-7.

Solid black areas on
transparencies contain
white streaks.

Try changing the fill pattern in your
application software.

The print head may need cleaning. See
Print Cartridge Nozzle Test on page 8-7.

Smudged or dark
characters.

Make sure you are using the correct type of
paper. Try another type of paper.

Make sure the paper is straight and
unwrinkled.

Let ink dry before handling the paper. You
can use ‘Dry Time Delay’ check box in the
print setting. See Main Tab on page 5-8.

Change the Print Quality setting to Quick
Print 600 dpi. See Main Tab on page 5-8.

The print head may need cleaning. See
Print Cartridge Nozzle Test on page 8-7.

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