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Xerox Color Printer Phaser 6280 User Manual

Page 108

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Print-Quality Problems

Phaser® 6280 Printer

109

Toner smears when
rubbed

The paper is damp.

Replace the paper. See

About Paper

on page 48.

The paper is outside the recommended specification range.

Replace the paper with a recommend size and type, and confirm that your
print driver settings are correct. See

About Paper

on page 48.

The print cartridges are not Xerox print cartridges.

Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if
necessary.

The fuser is old or damaged.

Replace the fuser.

Blank pages

Two or more sheets may be feeding at once.

Remove the paper stack from the tray, fan it, and reinsert it.

The print cartridges are not Xerox print cartridges.

Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if
necessary.

The transfer unit is old or damaged.

Replace the transfer unit.

The high-voltage supply is defective.

See the Xerox Support website,

www.xerox.com/office/6280support

, for

assistance.

Hair-like marks appear in
or around black half-tone
printing Shadows appear
around areas of dense
black printing

The paper was left unwrapped for a long time (especially in a dry environment).

Replace the paper. See

About Paper

on page 48.

The paper is outside the recommended specification range.

Replace the paper with a recommended size and type, and confirm that your
print driver settings are correct. See

About Paper

on page 48.

The transfer unit is old or damaged.

Replace the transfer unit.

Color around the edge of
printing is incorrect

The color registration is incorrect.

Adjust the color registration. See

Color Registration

on page 111.

Colored dots are printed
at regular intervals
(about 28 mm)

The print cartridge is dirty.

Clean the print cartridge.

Symptom

Reason/Action