Qms national service telephone numbers – Xerox 2025 User Manual
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QMS 3825/3225/2025 User's Guide
A-4
Sources of Support
If you call for assistance, have the following information ready so our
technicians can help you more quickly:
■
Your phone number, fax number, and shipping address
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A description of the problem
■
The printer model and serial number
■
The type of host computer you are using
■
The type and version of operating system you are using
■
The interface your are using, and, if serial, the protocol
■
The application and version you are using
■
The emulation you are using
■
Your printer firmware version (listed on status and start-up pages)
QMS National Service Telephone Numbers
»
Note: Above numbers are valid in the United States. To contact QMS
in other countries, see world-wide office numbers on the next page.
1 (800) 762-8894
Call for service information and maintenance pricing
for repair of all QMS printers and printers of various
other manufacturers
1 (800) 858-1597
On Site Service and Depot Repair Information
7 am to 7 pm Central Time
1 (334) 633-4300
Extension 2530
Spare Parts Ordering and Information
8 am to 5 pm Central Time