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Xerox 16 Series User Manual

Page 78

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3-8

Troubleshooting

Jam Entrance Sensor

1. There is a sheet of

paper blocking the
Entrance Sensor
(first sensor from
the left side of the
machine).

2. The Entrance Sensor

and/or its Reflector
may be dirty.

3. The Side Guide may

be adjusted too tight
for the paper, cover
stock, or tab stock.

1. Lift up the Input Track

Ball assembly and remove
the paper.

2. Clean the Entrance Sensor

and reflector, using
Isopropyl alcohol and a
clean, lint-free cloth. If the
problem persists, call your
GBC or Xerox Service
Representative.

3. Ensure that the Side Guide

is not too tight. Perform
the adjustment in Chapter
2 (Setting the Side Guide).
If the problem persists, call
your GBC or Xerox
Service Representative.

4. Press Stop/Reset

button to clear error
message. Follow printer
jam clearance procedure
and resume the job.

Error Message

Possible Cause

Resolution

Figure 3-4: Punch-Generated Error Messages