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Step 3: call the nortel customer response center, Utam activation key – Nortel Networks Companion MICS-XC User Manual

Page 76

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70 / Programming

MICS-XC Norstar-Companion Installer Guide

P0881594 Issue 01

5. Press

≠ The display reads SysID: followed by

the unique System Identification Number.

6. Press

‘ to continue in Software keys or ® to

exit.

Record the Companion ID and the SysID in the MICS
Programming Record
.

Step 3: Call the Nortel Customer Response Center

1. To obtain your two sets of keys call the Nortel Customer

Response Center at:1-800-321-2649.

2. Follow the voice prompts for Norstar products. When you

are asked for the information concerning your request,
provide the following:

the Companion ID (on the label);

the customer’s zip code (on the label); and

the System ID (see Step 1).

3. Indicate the number of radio credits you require. You need

two credits for every Base Station in your system.

4. You are given two keys, the UTAM Activation Key and

the Credit Key. The keys consist of three separate numeric
strings that contain eight digits each.

UTAM Activation Key

This key activates wireless capability for a new system or a
system upgrade which involves Base Stations. The software
recognizes Base Station radios as Radio credits. There are
two radios for each Norstar Companion Base Station. See
“Radio credits (U.S. only)” on page 64 for information on
viewing the available number of radio credits.

p0881594.book Page 70 Tuesday, August 25, 1998 3:59 PM