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How to get help, Finding the latest updates on the nortel web site, Getting help from the nortel web site – Nortel Networks 8000 Series User Manual

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16

Preface

313070-E Rev 00

How to get help

This section explains how to get help for Nortel products and services.

Finding the latest updates on the Nortel Web site

The content of this documentation was current at the time the product was
released. To check for updates to the latest documentation and software for the
Ethernet Routing Switch, click one of the following links:

Getting help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:

www.nortel.com/support

This site provides quick access to software, documentation, bulletins, and tools to
address issues with Nortel products. From this site, you can:

download software, documentation, and product bulletins

search the Technical Support Web site and the Nortel Knowledge Base for
answers to technical issues

sign up for automatic notification of new software and documentation for
Nortel equipment

open and manage technical support cases

Getting help over the phone from a Nortel Solutions Center

If you do not find the information you require on the Nortel Technical Support
Web site, and you have a Nortel support contract, you can also get help over the
phone from a Nortel Solutions Center.

Link to

Takes you directly to the

Latest software

Nortel page for Ethernet Routing Switch software.

Latest documentation

Nortel page for Ethernet Routing Switch documentation.