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Paradyne COMSPHERE 3615 User Manual

Page 103

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COMSPHERE DualFlow Data Service Units

C-12

December 1996

3615-A2-GB20-20

Table C-9

(2 of 2)

Dial Backup Error Messages

Action

Condition

Notify NMS

1

Message

DBM:No Ringing

No

DBM is not getting ringback
from the other end.

Look for line problems. If conditions are
good and no problem is found, call
telephone company and report the
problem.

DBM:
NotConnected

No

Call attempt failed for
unspecified reasons.

1. Check DBM for proper operation by

running a Device Test.

2. Check the DBM’s configuration options

to ensure that DBM is enabled.

3. If you cannot correct the problem,

contact your service representative.

DBM:ProtoErr

nn

No

Protocol error (

nn is the error

number) by the 2-wire Switched
56 DBM.

1. Check the lines. Line quality has

degraded. (A call to the central office
to perform diagnostic tests may be
required.)

2. If the line quality is good, note the

protocol error number and whether the
DBM was originating or answering a
call, then contact your service
representative.

DBM:
RateMismatch

Yes

The rate in the calling and
called DBM or modem are not
compatible.

Check speed configured in both units.

DBM:SecurityFail

No

Passwords in calling and called
DBM do not match.

1. Make sure that both DBMs have

compatible security options.

2. Make sure that both DBMs have the

proper password.

1

If Yes, an error message is reported to the NMS if the NMS initiated the dial command.

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