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Polycom Audio and Video User Manual

Page 96

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Administrator’s Guide for the V500 System

7 - 4

www.polycom.com/videodocumentation

Call Status Tools

Diagnostic Tool

In the system’s user interface

In the V500 web interface

Call Status screen

Displays call type, data speed, and
number dialed for the current call.

In ISDN calls, this screen also displays
connection status for each channel.
Selecting a channel call progress indicator
displays its ISDN number.

On the Diagnostics screen, select
Call Statistics.

1.

Select Diagnostics > Call
Statistics
.

2.

Select

twice.

For more information about this screen, see

Call Status on page 6-4

.

Call Statistics screen

Displays call speed, audio and video
protocols, annexes, and error count for the
call in progress.

1.

On the Diagnostics screen,
select Call Statistics.

2.

Select

to go to the Call

Statistics screen.

Select Diagnostics > Call
Statistics
.

For more information about this screen, see

Call Statistics on page 6-3

.

Call Detail Report screen

Displays the current Call Detail Report
(CDR) and provides access to the
archived CDR.

Not available.

Select Utilities > Call Detail
Report
.

For more information about this screen, see

Call Detail Report on

page 6-6

.