Linksys ETHERFAST LNE100M - Manual (Page 38)

Instant EtherFast ® Series
If you suspect that there may be a problem with the Adapter, or if you need to
identify the Adapter’s MAC address, you can use the DIAG diagnostic program
on the Setup Utility CD.
To run the program, start up your computer in DOS. The program only works
in standard “real DOS mode” DOS – it will not work in a Windows DOS win-
dow. To get into “real DOS mode” in Windows 98, start your computer (No
Starting Windows... message will appear). Immediately and rapidly press the
F8 key until you get the Microsoft Window Startup Menu.
1. Choose the Safe mode command prompt only option. Press Enter on the
keyboard.
2. Insert the Setup Utility CD into your CD-ROM drive. Enter the appropri-
ate commands after the following prompts:
• When “C:\>” appears, type d: then press Enter.
• When “D:\>” appears, type cd diag then press Enter.
• When “D:\diag>” appears, type diag then press Enter.
You can also copy the software to your local (c:\) drive and run DIAG from
your hard disk.
3. The Fast Ethernet Diagnostics Program will appear, providing a display of
the Adapter’s basic information (Ethernet Address, IRQ, I/O Port and
Media Type). Press Enter to begin the testing cycle. If the Adapter isn’t
found, power off the PC and verify that the Adapter is properly seated in the
PCI slot.
4. The word “passed” will appear next to each successful test. If the Adapter
fails the Peer-to-Peer, Ping, or Bandwidth tests, any network problems that
you are experiencing are external to the Adapter. Check your cabling and
network device connections. If the Adapter fails the Loopback or Register
tests, check your computer’s settings, then contact Linksys Customer
Support for help.
Running the Adapter’s Diagnostics
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EtherFast ® 10/100 Managed Network Adapter
67
• If all computers are using the same protocol(s) and Workgroup name, and
Windows Me computers still can't see Windows 98 computers, enable
NetBIOS on all the computers using Windows Me and 98 as follows:
The IPX/SPX-compatible protocol should be installed on all Windows
computers (see Appendix F: Manually Installing Network
Components in Windows 98 and Me if you need to add this protocol).
Bring up the properties of the IPX/SPX-compatible protocol by clicking
the Start button, selecting Settings, opening the Control Panel, then
double-clicking the Network icon. Choose the Configuration tab and
highlight IPX/SPX-compatible Protocol. Click on the Properties but-
ton. To install NetBIOS, click on the NetBIOS tab. Put a check next to
I want to enable NetBIOS over IPX/SPX. Click the OK button, and
then click the OK button again. Windows will copy the appropriate files
to your computer. When asked to restart your PC, remove any disks and
click the OK button. Be sure to do this on all of your computers that are
having trouble seeing your entire network.
11. The workgroup, protocols, cabling and driver are all working properly, but the
PC uses an AMD processor and it can only see itself in Network Neighborhood.
• In some instances with PCs using AMD processors, the IRQ assigned to
the Adapter by the BIOS (as it gets listed on the boot up screens of most
PCs) doesn't correspond to the IRQ assigned by Windows. This can be
fixed by disabling the IRQ holder for PCI Steering in the Windows
Device Manager. Refer to your PC's documentation for instructions or
you can follow the suggested instructions below. Keep in mind that this
procedure could vary depending on your computer’s configuration.
• Click on the Start button, select Settings, open the Control Panel, and
double-click the System icon. Click on the Device Manager tab. Open
System Devices, then open PCI Bus.
• Click on the IRQ Steering tab. Remove the check from Use IRQ Holder
and click the OK button. Windows will ask you to restart the PC (if it
doesn’t ask you, then reboot the PC manually).
• After the computer boots up, Windows will try to re-detect the PCI
Steering. Continue rebooting the PC until Windows stops detecting new
hardware and settings for PCI Steering. This normally takes a total of four
reboots.
12. While installing the Driver, an error message states that Setup cannot find
OEMSETUP.INF or OEMSETNT.INF.
• Make sure that the Setup Utility CD is in your computer’s CD-ROM
drive, and click the OK button.
• Enter the correct path name as shown in the section of this user guide,
detailing installation for the operating system you are using.