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Appendix, Troubleshooting – Siemens 300 User Manual

Page 46

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46

Appendix

Gigaset USB Adapter 300 / multilanguage / A31008-M1066-R101-2x-7619 / appendix.fm / 14.11.2008

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Appendix

Troubleshooting

Problem

Causes and remedies

Drivers not found.

A WLAN or LAN adapter may have been installed on your PC
already. You may be looking for the drivers in the wrong
installation path.

ì

Enter the path name for the drivers manually. The drivers
are stored in
CD-ROM:\Installation\Gigaset USB Adapter 300\Driver

Gigaset WLAN
Adapter Monitor

icon does not appear
in the taskbar.

The Gigaset WLAN Adapter Monitor or the device driver were
not installed correctly or the device has been deactivated in the
device manager.

ì

First check in the device manager on the control panel
whether the device exists and has been activated. If not,
activate it. If it is not there, uninstall the software and
install it again as described in the section entitled "Install-
ing the Gigaset USB Adapter 300" on page 11
.

The PC does
not recognise the
Gigaset USB Adapter
300.

The Gigaset USB Adapter 300 is not connected correctly.

ì

Remove the Gigaset USB Adapter 300 or the USB cable
from the USB port and insert it again.

ì

Check in the device manager of the Windows operating
system whether the USB slot is activated. If not, activate it.

The WPS registration
cannot be estab-
lished.

Access control via a mac address filter is activated on the access
point.

ì

Enter the PC in the mac address filter on the access point
and then start the WPS registration. You will find further
information in the user manual for your access point.