Smart Technologies 2011 - Manual (Page 113)

Ready light Transmit
light
Receive
light
Receiver state
Yellow Off Off The receiver has power, but communication circuits
have failed.
Flashing red Flashing Flashing Manufacturing tests are running, and the receiver isn’t
operational. All lights flash together.
Flashing
yellow
Any state Any state The receiver software checksum failed.
Flashing
yellow
Flashing Flashing The receiver has a software failure.
Troubleshooting SMART Response CE
connection issues
If students using SMART Notebook SE software are disconnected during an assessment, they can
still complete the assessment offline and save their responses to a USB storage device from which
you can import their answers. See Importing assessment results on page 92.
If your students are disconnected from your class and aren't able to reconnect, try the following tips.
l
Ensure that the student's network cable is properly connected to the student's device. If it's
connected, disconnect it, and then reconnect it.
l
Ensure that your own network cable is properly connected to your computer. If it's connected,
disconnect it, and then reconnect it.
l
Use the Windows network connection repair utility. See your operating system's Help system
for more information.
l
If your students can't see your class in SMART Notebook SE software, try connecting them
manually. See Manually connecting to a class on page 69.
l
Contact your system administrator for help.
Importing student responses
If students are disconnected during an assessment, SMART Notebook SE software automatically
attempts to reconnect to the class. If the software is unable to reconnect, students can still complete
their assessments offline and save their responses to a USB drive from which you can import their
answers. Disconnected students will be prompted to save their responses after they click Finish in
SMART Notebook SE software.
C H A P T E R 5
Maintaining your SMART Response system
107