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Additional information, Sun’s external web site, Customer resource center – Sun Microsystems TIMBERWOLF 9740 User Manual

Page 15: Partners site, Hardcopy publications

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Additional Information

Sun Microsystems, Inc. (Sun) offers several methods for you to obtain additional
information.

Sun’s External Web Site

Sun’s external Web site provides marketing, product, event, corporate, and service
information. The external Web site is accessible to anyone with a Web browser and an
Internet connection.

The URL for the external Web site is:

http://www.sun.com

The URL for StorageTek™ brand-specific information is:

http://www.sun.com/storagetek/

Customer Resource Center

The StorageTek product Customer Resource Center (CRC) is a Web site that enables
members to resolve technical issues by searching code fixes and technical documentation
for StorageTek brand products. CRC membership entitles you to other proactive services,
such as HIPER subscriptions, technical tips, answers to frequently asked questions,
addenda to product documentation books, and online product support contact
information. Customers who have a current warranty or a current maintenance service
agreement may apply for membership by clicking on the Request Password button on the
CRC home page. employees may enter the CRC through the SunWeb PowerPort.

The URL for the CRC is

http://www.support.storagetek.com

Partners Site

The StorageTek Partners site is a Web site for partners with a StorageTek Partner
Agreement. This site provides information about products, services, customer support,
upcoming events, training programs, and sales tools to support StorageTek Partners.
Access to this site, beyond the Partners Login page, is restricted. On the Partners Login
page, employees and current partners who do not have access can request a login ID and
password and prospective partners can apply to become StorageTek resellers.

The URL for the StorageTek Partners site is:

http://members.storagetek.com

The URL for partners with a Sun Partner Agreement is:

http://www.sun.com/partners/

Hardcopy Publications

Contact a sales or marketing representative to order additional paper copies of this
publication or to order other StorageTek brand product customer publications in paper
format.