Automation and drives, service & support – Siemens PC 670 User Manual
Page 7
Preface
Release 04/02
vii
Panel PC 670 Computing Unit, Equipment Manual
Automation and Drives, Service & Support
Available round the clock, worldwide:
SIMATIC Hotline
Johnson City
Nuremberg
Singapore
Worldwide (Nuremberg)
Technical Support
(FreeContact)
Local time: Mon.-Fri. 8:00 to 17:00
Telephone: +49 (180) 5050-222
Fax:
+49 (180) 5050-223
E-Mail:
techsupport@
ad.siemens.de
GMT:
+1:00
Worldwide (Nuremberg)
Technical Support
(fee-based, only with SIMATIC
Card)
Local time: Mon.-Fri. 0:00 to 24:00
Telephone: +49 (911) 895-7777
Fax:
+49 (911) 895-7001
GMT:
+01:00
Europe / Africa (Nuremberg)
Authorization
Local time: Mon.-Fri. 8:00 to 17:00
Telephone: +49 (911) 895-7200
Fax:
+49 (911) 895-7201
E-Mail:
authorization@
nbgm.siemens.de
GMT:
+1:00
America (Johnson City)
Technical Support and
Authorization
Local time: Mon.-Fri. 8:00 to 19:00
Telephone: +1 423 461-2522
Fax:
+1 423 461-2289
E-Mail:
simatic.hotline@
sea.siemens.com
GMT:
–5:00
Asia / Australia (Singapore)
Technical Support and
Authorization
Local time: Mon.-Fri. 8:30 to 17:30
Telephone: +65 740-7000
Fax:
+65 740-7001
E-Mail:
simatic.hotline@
sae.siemens.com.sg
GMT:
+8:00
The languages spoken by the SIMATIC Hotlines are generally German and
English, the Authorization Hotline is also provided in French, Italian and Spanish.