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Automation and drives, service & support – Siemens PC 670 User Manual

Page 7

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Preface

Release 04/02

vii

Panel PC 670 Computing Unit, Equipment Manual

Automation and Drives, Service & Support

Available round the clock, worldwide:

SIMATIC Hotline

Johnson City

Nuremberg

Singapore

Worldwide (Nuremberg)

Technical Support

(FreeContact)

Local time: Mon.-Fri. 8:00 to 17:00

Telephone: +49 (180) 5050-222

Fax:

+49 (180) 5050-223

E-Mail:

techsupport@
ad.siemens.de

GMT:

+1:00

Worldwide (Nuremberg)

Technical Support

(fee-based, only with SIMATIC
Card)

Local time: Mon.-Fri. 0:00 to 24:00

Telephone: +49 (911) 895-7777

Fax:

+49 (911) 895-7001

GMT:

+01:00

Europe / Africa (Nuremberg)

Authorization

Local time: Mon.-Fri. 8:00 to 17:00

Telephone: +49 (911) 895-7200

Fax:

+49 (911) 895-7201

E-Mail:

authorization@
nbgm.siemens.de

GMT:

+1:00

America (Johnson City)

Technical Support and
Authorization

Local time: Mon.-Fri. 8:00 to 19:00

Telephone: +1 423 461-2522

Fax:

+1 423 461-2289

E-Mail:

simatic.hotline@
sea.siemens.com

GMT:

–5:00

Asia / Australia (Singapore)

Technical Support and
Authorization

Local time: Mon.-Fri. 8:30 to 17:30

Telephone: +65 740-7000

Fax:

+65 740-7001

E-Mail:

simatic.hotline@
sae.siemens.com.sg

GMT:

+8:00

The languages spoken by the SIMATIC Hotlines are generally German and
English, the Authorization Hotline is also provided in French, Italian and Spanish.