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Current fault, Fault history, Fault occurrence – State Industries SHE50-100PE User Manual

Page 54: Restore factory defaults, Blocked exhaust

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Servicing should only be performed by a Qualified Service Agent

current fault

description/action

display

Select Current Fault from the Main Menu and press the

operational Button under "SELECT" to enter this menu. This

menu contains non adjustable operational information. use the

up & down Buttons to navigate the menu.
This menu contains the current Fault or Alert error message. The

time the Fault or Alert message occurred appears directly below.

A brief description of what causes the particular Fault or Alert

condition appears below that. Pressing the operational Button

under "AdVAnCEd" will give more detailed service information

and a list of possible causes for the Fault or Alert condition.
If there is no Fault or Alert condition active this menu will not

contain any information, "(none)" will be shown next to Current

Fault in the Main menu.

CHANGE

BACK

ADVANCED

Blocked Exhaust

Fault occurred 2 mins ago

The exhaust is blocked or

restricted. Ensure

condensate hose is draining.

Call a service professional:

Your Company Name Here

(press [DOWN] for more....)

fault history

description/action

display

Select Fault History from the Main Menu and press the

operational Button under "SELECT" to enter this menu. This

menu contains non adjustable operational information. use the

up & down Buttons to navigate the menu.
This menu contains a list of the last nine (9) Fault and Alert

messages with a time stamp. The newest event will replace the

oldest.
Press the operational Button under "VIEW" to view details for

each Fault or Alert message stored.
note: fault history memory is cleared after 30 days.

1:

Blocked Air Intake (A7)

51 mins ago

2:

Blocked Exhaust (A8)

54 mins ago

3:

Low Gas Pressure (A6)

57 mins ago

4:

Blower Prover Failure (AC)

VIEW

BACK

HELP

Fault History

fault occurrence

description/action

display

Select Fault occurrence from the Main Menu and press the

operational Button under "SELECT" to enter this menu. This

menu contains non adjustable operational information. use the

up & down Buttons to navigate the menu.
This menu contains a running total of how many times each

Fault condition has occurred since the water heater was first

installed.
note: Historical data is stored in the CCB's memory. If this

CCB is replaced during servicing the historical data on the CCB

being replaced will be lost. The data stored in the new circuit

board will no longer reflect the entire history of the water heater.

Ignition Failure

10

ECO

0

Blocked Intake Air

0

Blocked Exhaust

0

Thermostat Input 4

0

Blower Prover

3

Flame Detect Error

0

BACK

HELP

Fault Occurrence

restore factory defaults

description/action

display

Select Restore Factory defaults from the Main Menu and press

the operational Button under "SELECT" to enter this menu.
To restore the adjustable user settings to their factory default

settings press the operational Button underneath “yES.” The

display will show text confirming the factory default settings

have been restored.
Press the operational Button underneath “BACK” to exit the

Restore Factory defaults menu.

YES

NO

Restore Factory Defaults

Are you sure you want to

restore the system to factory

defaults?

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